Terms of service

Last Updated: November 3, 2025

Welcome to Subtext, an AI-powered marketing and content platform operated by Lightspark Games LLC (“Subtext,” “we,” “our,” or “us”).

These Terms of Service (the “Terms”) govern your access to and use of our website (www.subtextai.app) and related services, including any AI-generated text, assets, or other content produced through our tools (collectively, the “Services”).

By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Agreement to Terms

By using Subtext, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you use Subtext on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity, and “you” will refer to that entity.

2. Privacy Policy

Please review our Privacy Policy (the “Privacy Policy”) for details about how we collect, use, and disclose information about you. The Privacy Policy is incorporated into these Terms by reference.

3. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on our website with an updated “Last Updated” date.

If you continue using Subtext after changes become effective, you agree to be bound by the updated Terms.

4. Eligibility and Account Registration

You may use Subtext only if you are at least 18 years old and legally able to enter into a binding agreement.

You must maintain accurate account information and keep your password secure. You are responsible for any activity that occurs under your account.

If you suspect unauthorized access, please notify us immediately at support@subtextai.app.

5. Feedback

We welcome feedback, ideas, and suggestions. By submitting feedback, you agree that Subtext may use it freely without compensation or obligation.

6. Payments, Subscriptions, and Credits

(a) Overview

Subtext offers two payment options:

  1. Monthly Subscription: $14.99 per month, automatically renewing until cancelled.

  2. Pay-As-You-Go Credits: One-time purchases of AI credits that can be used until exhausted.

All prices are listed in U.S. dollars unless otherwise stated.

(b) Payment Processing

We use third-party payment processors (such as Stripe) to handle transactions securely. By purchasing a subscription or credits, you authorize Subtext (and our processor) to charge your payment method for the selected amount plus any applicable taxes.

You represent that you have the legal right to use your payment method.

(c) Monthly Subscription

When you subscribe to Subtext, your plan renews automatically each month on the date of your original purchase. You may cancel your subscription at any time before the next billing cycle to avoid additional charges.

Cancellations take effect at the end of your current billing period; no prorated refunds are provided for partial months.

(d) Pay-As-You-Go Credits

Pay-As-You-Go credits do not expire and are non-refundable once purchased, except as required by law. Each AI generation or action consumes a specified number of credits based on your selected options and model usage.

(e) Refunds

You may request a refund for your first subscription payment within five (5) days of purchase, and with less than 5 credits used, by emailing support@subtextai.app. After that period, all sales for subscriptions are final and non-refundable.

Pay as you go (non-subscription) credits are non-refundable.

(f) Price Changes

We may modify pricing for Subtext at any time with notice on our website. Any price changes for existing subscribers will apply at the next renewal period.

7. User Content and Generated Content

(a) User Content

You may submit text, prompts, data, or other materials (“User Content”) through the Services. You retain ownership of your User Content.

However, by submitting User Content, you grant Subtext a non-exclusive, worldwide, royalty-free license to use, process, and display your content solely for the purpose of operating, maintaining, and improving our Services.

(b) Generated Content

Our Services may generate AI-assisted text, images, or other materials (“Generated Content”). Subject to your compliance with these Terms and applicable law, Subtext grants you a non-exclusive, transferable, worldwide license to use, reproduce, modify, distribute, display, and monetize the Generated Content for lawful purposes.

You are responsible for reviewing all Generated Content before using or publishing it. AI output may contain inaccuracies or unintended material, and Subtext makes no guarantees regarding factual accuracy or originality.

(c) Intellectual Property

All intellectual property in the Subtext platform (including software, branding, and interfaces) belongs to Lightspark Games LLC or its licensors. Except for rights expressly granted, nothing in these Terms gives you ownership or license to our intellectual property.

8. Acceptable Use and Restrictions

You agree not to use Subtext to:

  • Violate any applicable law or regulation;

  • Infringe the intellectual property or privacy rights of others;

  • Generate, upload, or distribute content that is defamatory, abusive, obscene, hateful, or promotes discrimination or violence;

  • Attempt to probe, scan, or test the vulnerability of our systems;

  • Copy, modify, or reverse engineer our software or models;

  • Use Subtext to develop competing AI models or services;

  • Mislead users into believing AI-generated content is purely human-created without disclosure, if doing so would violate applicable law or platform policy.

We reserve the right to suspend or terminate any account engaging in prohibited activity.

9. Copyright Policy (DMCA)

Subtext respects intellectual property rights.

If you believe your copyrighted work has been used in a way that constitutes infringement, please contact our Copyright Agent at support@subtextai.app with the following:

  • Your contact information,

  • Identification of the copyrighted material claimed to be infringed,

  • The location of the allegedly infringing content,

  • A statement that you have a good faith belief that use is unauthorized, and

  • A statement under penalty of perjury that your notice is accurate.

10. Third-Party Links and Integrations

Our Services may include links to or integrations with third-party platforms. Subtext is not responsible for the content, policies, or practices of these third parties.

11. Termination

You may cancel your Subtext account at any time by emailing support@subtextai.app.

We may suspend or terminate your account or access to the Services at our discretion if you violate these Terms.

Upon termination, your rights to use the Services and Generated Content end, except for any perpetual rights explicitly granted under Section 7(b).

12. Warranty Disclaimer

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” SUBTEXT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. AI-GENERATED CONTENT IS PROVIDED WITHOUT GUARANTEE OF FACTUAL ACCURACY OR ORIGINALITY.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIGHTSPARK GAMES LLC AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR GENERATED CONTENT.

IN NO EVENT WILL OUR TOTAL LIABILITY EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID TO SUBTEXT IN THE PRECEDING THREE (3) MONTHS.

14. Indemnification

You agree to indemnify and hold harmless Lightspark Games LLC, its officers, directors, employees, contractors, and affiliates from any claims, damages, or expenses (including attorney fees) arising out of your use of the Services, your User Content, or any violation of these Terms.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict-of-law principles.

16. Dispute Resolution and Arbitration

(a) Binding Arbitration

You and Subtext agree to resolve any dispute arising from these Terms or your use of the Services through binding individual arbitration, rather than in court.

The arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

(b) Exceptions

You may pursue a claim in small claims court if eligible. Either party may also seek injunctive relief in court for intellectual property or data misuse claims.

(c) Class Action Waiver

You agree to bring claims against Subtext only in your individual capacity and not as part of any class or representative action.

(d) Venue

If arbitration is not applicable, any legal action shall be brought in the state or federal courts located in Delaware, and you consent to their jurisdiction.

17. International Users and GDPR Compliance

If you access Subtext from the European Economic Area (EEA), United Kingdom, or other jurisdictions with data protection laws, you have rights under applicable privacy laws as described in our Privacy Policy.

Subtext processes and stores data primarily in the United States, and by using our Services, you consent to such transfer.

18. General Provisions

  • Entire Agreement: These Terms and our Privacy Policy form the entire agreement between you and Subtext.

  • Assignment: You may not transfer these Terms without our written consent.

  • Severability: If any provision is invalid, the remaining provisions remain enforceable.

  • Waiver: Our failure to enforce any right does not waive it.

  • Force Majeure: We are not liable for delays or failures caused by events beyond our control.

19. Subprocessors

  • Supabase (USA) – managed Postgres database, auth, storage

  • Google Cloud / Firebase (USA) – serverless runtime, logging, monitoring

  • Stripe (USA) – subscription billing and payment processing

  • OpenAI, xAI, Google (USA) – large-language-models

  • Brevo (Sendinblue, EU data centers) – transactional and customer email delivery

20. Contact information

If you have questions about these Terms or Subtext’s Services, please contact:
📧 support@subtextai.app